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ACH Exception Handling:  Returns, Reversals, NOCs & More
Speaker:  Shelly Simpson 
Two Hour Telecourse

November 8, 2012
11:00 a.m. - 1:00 p.m. 
Location:  Your Telephone
Cost:  $159.00 per Telephone Connection

When it comes to processing ACH entries, it is the originating institution that bears the liability should something go wrong. Does that mean the receiving institution has no risk when accepting ACH transactions? As a receiving institution, your credit union is exposed to potential financial losses when you don’t react timely or appropriately to exception items. If you want to mitigate potential losses, tune into this session, as we will provide guidance on the rules and regulations for handling ACH exceptions - returns, NOCs and reclamations.



  • Discover how the ACH exception processes work with special emphasis on returns
  • Learn how to respond correctly to exception items in order to limit your potential for loss
  • Become familiar with the return reason codes and associated timeframes and understand the importance of adhering to those deadlines
  • Understand the impact that proper or improper handling of exception items has on the quality of the ACH Network