Online registration is now closed. You can register on-site at the Bethesda North Marriott Hotel & Conference Center at 6:30 AM on Thursday, May 8, 2014.

CXOs Delivering Shared Services
CXOs across government have multiple roles in implementing a shared services strategy within their organization. Key corporate executives, including the CFO, CXO, CIO, CTO and more, all play a critical role in championing a shared services strategy. Whether an organization offers a shared service or buys into one, many challenges present themselves. CXOs exploring the idea of offering a shared service have answered questions like: “What will I offer?”, “How will I identify the customers base?” and “How do I improve the quality of service while keeping delivery costs low?”. From the perspective of a CXO creating a strategy to buy into a shared service, these questions arise: “How do I know I’m getting the best price?” and “How can I guarantee service levels will be met?”.

CXOs in government are thought leaders and implementers that are engaging to make shared services happen. Organizations are combining their buying power for similar IT needs to get lower prices, improve the return on investment for IT spending, close productivity gaps, leverage negotiations of service level agreements and better deliver on missions in a resource-constrained environment. Attend this breakfast and learn from CXOs who have purchased a shared service, offered a shared service and can provide insights, tools and tips that will help you in your organization.

Join AFCEA Bethesda on May 8, 2014 for “CXOs: Delivering Shared Services” at the Bethesda North Marriott and learn about the implementation challenges and success in shared services across the federal government. The panel of top federal leaders will share perspectives from C-Level executives including the Chief Information Officer, Chief Financial Officer, and Chief Acquisition Officer.
 
Panelists will discuss:
  • Determining functional areas where shared services would be most beneficial
  • Challenges of implementing shared services to successfully support program delivery function
  • Establishing pricing, governance processes and billing algorithms
  • Identifying the process that validates return on investment
  • Creating Service Level Agreements to better manage customer satisfaction
  • Agility to change offerings as business requirements change
  • Successful implementations of as-a-service offerings including cloud, infrastructure and software technologies
For more information on AFCEA Bethesda or to view the full event calendar, please visit www.afceabethesda.org.


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Panelists
temin
Moderator: Tom Temin
The Federal Drive
 
goldstein
Zachary Goldstein
NOAA
 
paiva
Joe Paiva
VA
 
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Event Location
Bethesda North Marriott
and Conference Center

5701 Marinelli Road
Bethesda, MD 20852

Metro Stop: White Flint
Red Line


directions  metro
 

 
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