Credit Union Financial Counselor
Certification Program 

The idea that credit unions are here to help members lead better more productive lives is a basic cornerstone concept.  Every day, credit union members look to their credit unions for high quality, low cost financial products that save them money and make their lives easier.

In addition to great products, members have always looked to their credit union for guidance navigating the often confusing world of credit and investment.  That need has never been greater.  The increasing complexity of financial products and rapid pace of decision making put consumers at constant risk of financial missteps. 

To help member credit unions better position themselves to help their members deal with the complexities of modern financial life, the Massachusetts Credit Union League, New Hampshire Credit Union League and Credit Union Association of Rhode Island are joining together with REAL Solutions® and the Credit Union National Association to offer Credit Union Financial Counseling Certification training to credit union professionals in Massachusetts, New Hampshire and Rhode Island.  CU FiCEP is a comprehensive course of study which incorporates webinars, teleconferences and in-person training sessions leading up to professional financial counseling certification.

CU FiCEP is designed for credit union staff who work in the financial counseling, collections, and loan departments, or any other staff members who are committed to helping members gain control of their financial future.


The program details are highlighted on this site. If you have any questions, please contact Rob Kimmett, SVP Public Relations and Marketing at or