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Complaint Resolution Policy:
Please address all complaints, questions, and comments to fmainstitute@fmaonline.net. The FMA Institute will respond within 5 business days of receipt. Every attempt possible will be made to work with the submitter to come to a reasonable solution to the issue(s) at hand. Refund and Cancellation Policy:
Policies on refunds and cancellations are subject to the location and type of training (web based, on location, and in person). If you need to cancel or obtain a refund please email us at fmainstitute@fmaonline.net or call us to at 646-403-8040. Please provide the complete course information and your contact information for the training. We will contact you as soon as possible with the appropriate policy information.
Check out the course page to find the courses that are designed for your role. How do I become a member? Check out our membership page for more information. If I am an FMA client can my organization get a discount on membership? Of course! We acknowledge and appreciate that you have already decided FMA can provide your agency with the best available information. Please contact us at fmainstitute@fmaonline.net
I am an individual looking to register for a course, what do I do?
Will my course require homework and can anyone get CPE credits? Sometimes. We have found that providing exercises and assignments for you to complete outside of class is an invaluable tool to help Institute members translate course information into practical skills for building their organization's capacity.
CPE credits are available to CPAs. Unless otherwise noted, most courses offered by the Institute are CPE eligible.
My experience is in the for-profit world, but I want to make a career change to nonprofits. Can I take these classes? Absolutely! We recommend the CNAP course for those considering a move into nonprofit finance. (Please note: Your CNAP certification would not be complete until you have worked at a nonprofit for 18 months.) The FMA Institute courses are taught by certified FMA Institute instructors. This certification means that FMA has oriented the instructor to FMA Institute standards. Only certified FMA Institute Instructors are permitted to teach at the FMA Institute. Can I influence the courses that are available at the FMA Institute? Yes! If you are member of the FMA Institute you will be surveyed for your recommendations. Does the FMA Institute offer group internet based courses (on-line)? Yes! We currently have several courses available in this format, including the CNAP program. We do partner with funders to provide scholarships for their grantees. If you are interested in establishing a scholarship program please contact Stu Cohen at 212-931-9134 or scohen@fmaonline.net for more information. What if I have other questions? Contact the FMA Institute at fmainstitute@fmaonline.net
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