GeneraL Terms and Conditions
General Information
· All prices quoted are in U.S. dollars and are confirmed at the time of reservation.
· Prices include charges for planning, servicing and operating packages and are subject to change without notice.
· Prices DO NOT include the following: passport and visa fees as required by destination traveling to, some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
· Dolphin Vacations and Delta Vacations do not accept responsibility for loss of or damage to luggage or any belongings while in the custody of any airline, bus company, or hotel.
· Airlines have specific luggage allowances. It is the passenger's responsibility to comply with those allowances, or excess/overweight baggage charges may apply and will be collected at the ticket counter of the departing airport.
· Airlines have varying luggage fee policies. View details on luggage fees by carrier.
· By purchasing, you agree to receive e-mails related to your trip.
· Bonus miles, in addition to credited flight miles, are earned with the purchase of an air and hotel package. SkyMiles account number must be applied to your booking prior to departure.
· Passengers flying on SkyMiles awards will not receive mileage credit and are not eligible for any bonus miles.
· Dolphin Vacations and Delta Vacations reserve the right to vary package inclusions, itineraries, options, and in some cases, hotels if necessary.
· Once payment is applied, applicable cancellation and/or change fees will be assessed, some maybe non-refundable.
· Additional fees (departure taxes, fuel surcharges, etc.) may be charged due to changes in regulations and policies.
· Name changes made to confirmed car rental bookings may result in a price change to the current available rate.
Travel Identification
· Domestic Travel: All passengers 18 years of age or older are required to present 1 form of government-issued photo ID (such as a valid driver's license) or 2 forms of non-photo identification, 1 of which must be a state or federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
· Proof of Citizenship: To enter or return from a foreign country, all passengers are required to present appropriate documentation. Each country, including the USA, has different requirements and these requirements are subject to change at any time. It is the passengers' responsibility to have the correct documentation. For up-to-date entry requirements, see Help/FAQs. Non-U.S. citizens are also required to check for proper documentation requirements.
o For certain countries a notarized consent from both parent(s) or legal guardian(s) is required for children under age 18 traveling alone, with one parent, or in someone else's custody; or a notarized birth certificate showing only one parent, a parent's death certificate, or a court order of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements. Minors traveling alone must be met by an adult.
· Health Requirements: You are responsible for complying with the health requirements of the countries you intend to visit. Check with your physician regarding any immunizations that may be recommended or required.
NOTE: Delta Vacations is not responsible for failure to present proper documentation. Incorrect documentation could result in denied entry and forfeiture of all monies paid.
Air Transportation
· All tickets must be issued by Delta Vacations.
· Airfares are guaranteed upon receipt of full payment.
· Restrictions apply for unaccompanied minors. Please contact Delta Vacations reservations or your travel agent for further information.
· FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap-held child under 2 years old does require a purchased ticket for travel outside U.S. 50 states at 10% of the adult base fare, plus applicable taxes and fees.
o Birth certificates may be required at check-in as proof of age.
o Passengers 15 years of age or older may legally hold a child in their lap.
o Only 1 child under the age of 2 years old per passenger is allowed
Hotel Accommodations and Activities
· Dolphin Vacations and Delta Vacations cannot guarantee fulfillment or special arrangements or requests, such as adjoining rooms, special bed configurations, or nonsmoking room requests.
· Handicap accessibility varies widely between hotels in international destinations; although listed as handicap accessible it may not be ADA (Americans with Disabilities Act) compliant. For specific details on the accessibility of a hotel and its rooms, please contact Dolphin Vacations.
· Handicap accessible rooms are on a request-only basis, based on availability.
· Optional sightseeing, entertainment, and/or transportation options cannot be purchased separately.
Car Rental Information
· Each rental day is based on a 24-hour rental period beginning at the time you pick up your car.
· Drivers must have a valid driver's license held for at least one year and be at least 25 years of age
· Some countries or car categories may also stipulate a minimum or maximum age limit.
· Passport identification may be needed at the time of car pick-up in international destinations.
· Charges not included at the time of booking include: Collision Damage Waiver, Personal Accident Insurance, Theft Protection Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges, and drop-off charges.
· On delivery of your car, you will be required to leave a credit card to cover the insurance deductible.
· Additional fees may apply and will vary by country.
· Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance, or damages.
Payment Policy and Accepted Forms of Payment:
The chart below outlines our general payment policies and accepted forms of payment. There may be exceptions.